You will;

Lead M-KOPA’s strategic planning for sales operations and distribution, including;

• Promote M-KOPA’s sales strategy and direction in South Africa
• Lead sales forecasts, demand planning, and revenue across all channels
• Define operational plans for the sales team and ensure continuous improvement.
• Secure the budgeting process tied to overall P&L targets.

Lead M-KOPA’s sales channel and retail management.

• Lead sales development performance and intervention across all channels.
• Grow retail partnerships, distribution, and increase the sales share of existing channels.
• Strengthen key account relationships at the management level with M-KOPA partners
• Track sell-outs across all channels in collaboration with M-KOPA’s business intelligence and data teams.

Lead M-KOPA’s Salesforce management, including;

• Manage M-KOPA’s direct field force and promoters in indirect channels, including recruitment, training, performance management, and budgeting.
• Oversee the performance of M-KOPA field sales managers.
• Define goals across sales teams, develop operational reporting, and support target achievement.
• Structuring and implementing incentive and commission programs for agents and sales teams tied to our goals.
• Ensure all sales agents and managers are trained on M-KOPA sales methods and processes for customer onboarding and escalation.

Lead M-KOPA’s go-to work planning for sales, including

• Build route-to-market plans for all products across all sales channels and marketing segments.
• Ensure brand visibility across all channels, managing promotional activities.
• Implement merchandising, branding, and sales assets working in collaboration with M-KOPA’s marketing teams.

Promote M-KOPA’s customer growth and retention, including

• Define and monitor business milestones and activation plans based on agreed annual and quarterly targets.
• Align sales goals and processes to ensure customer credit performance and repayment.